Contact
Let's
talk.
Sales
sales@otpsms.example
Support
support@otpsms.example
Office
4th floor, Grid Building
Bengaluru · Berlin · Dubai
Response time
Under 4 business hours.
FAQ
Before you
write in.
- How quickly does the OTP SMS team respond to sales enquiries?
- We reply to sales and integration enquiries within 4 business hours, and most quotes go out the same day.
- Do you offer 24/7 support for production traffic?
- Yes. Customers on our Growth and Enterprise plans get round-the-clock support with a dedicated technical account manager and Slack or Teams channel.
- Can I get a trial or test account before signing a contract?
- Absolutely. We provide free sandbox credits for SMS, WhatsApp Business API and RCS so you can validate deliverability, latency and template flows before committing.
- Which regions and countries do you cover?
- We operate globally with direct-to-operator SMS routes in 190+ countries, WhatsApp Business API worldwide via Meta, and RCS coverage across supported carriers in the US, India, Europe and APAC.
- How do I request pricing for high-volume traffic?
- Use the contact form on this page or email sales@otpsms.example with your expected monthly volumes and destination countries. We'll send a route-level quote within a business day.
